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Category Archives: Part 3: Targeting Customers and Gathering Information
Objections to Wal-Mart’s Price Comparison Ads
We know that Wal-Mart is already the most dominant retailer on the planet. So, competitors get particularly upset when they believe that Wal-Mart is involved with unfair trade practices. A case in point is Wal-Mart’s recent use of price comparison … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged advertising, bad behavior, Bed Bath & Beyond, Best Buy, competition, ethics, multichannel, pricing, promotion, shopping, Toys "R" Us, trust, video, Wal-Mart
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What’s Ahead in 2013
JWT has just released its “100 Things to Watch in 2013″ report. Click the image to access the slideshow – lots of interesting stuff here!
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues, Social Media and Retailing, Technology in Retailing
Tagged 2013, customer expectations, entrepreneur, experiential retailing, JWT, merchandising, opportunity, planning, promotion, segmentation, shopping, technology, trends
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Target Stores: Designed to Sell
Like many other retailers, Target designs its store interiors to maximize shopper interest, encourage in-store browsing, and stimulate impulse purchases. This week, Businessweek presented an in-depth, behind-the-scenes at how Target stores are designed. As Sam Grobat writes: “The company’s slogan … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged atmospherics, customer expectations, customer service, display, experiential retailing, impulse, merchandising, planning, promotion, shoppers, shopping, store design, store layout, success, Target
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