Category Archives: Part 5: Managing a Retail Business

This sub-category encompasses retail organizational structures, human resource management, financial operations management, and operational operations management.

Online Grocery Shopping by Age and Location

Online grocery shopping is still in infancy; but it is consistently growing — especially with the same-day delivery services expanding rapidly. According to  Monica Melton, writing for eMarketer: “With Amazon, Walmart, and other big players jockeying for a position in … Continue reading

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Using Robotics to Aid — NOT Replace — Workers

We are aware that robots are projected to replace many jobs in the future. But robots can also assist — not replace — workers. Here’s an example from the Wall Street Journal involving warehouse functions. As reported by Jennifer Smith: “Known … Continue reading

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How Zappos Stays Ahead

Zappos, a subsidiary owned by Amazon, clearly has a unique corporate culture that has helped it to grow in popularity. Today, this online retailer offers shoes, apparel, accessories, and other consumer lifestyle products. Here are some corporate culture examples that … Continue reading

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Learn More About the Sharing Economy

With the popularity of Uber, AirBnB, and other firms, the “sharing” economy continues to take off. Listen to this podcast to learn more: “In the latest episode of eMarketer’s ‘Behind the Numbers’ podcast, VP of Forecasting Martin Utreras discusses the … Continue reading

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The Internet of Things in Retail: Engaging the Connected Customer

The International Institute for Analytics has published a good white paper on the Internet of Things — IoT in Retail: Engaging the Connected Customer: “How do you make your brick-and-mortar stores as smart as your Web site – so when customers walk … Continue reading

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U.S. E-Commerce Projections Through 2021

What’s ahead into the next decade for U.S. retail E-commerce — by product category? Recent research by eMarketer provides the answer.    

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Video: Lowe’s Innovation in Its Operations

Lowe’s ranks second only to Home Depot in home improvement retail revenues. It has become quite active in developing technology to improve its operations. As reported by Phil Wahba for Fortune: “Inside a Lowe’s store in Christiansburg, Va., an employee ­easily … Continue reading

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