Tag Archives: Internet

Supermarket Chains and Social Media

Are supermarket chains active users of social media? There are two important answers to this question: (1) Overall, much more than many observers probably think. (2) There is a wide disparity of use by company and by social media platform. … Continue reading

Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , | Leave a comment

Who’s on Top with E-Commerce?

It’s no surprise that Amazon is the leading online U.S. retailer. But would you be surprised to learn that Amazon’s online revenues for its most recent year were greater than the next 14 U.S. retailers COMBINED (according to eMarketer)? Or … Continue reading

Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer | Tagged , , , , | Leave a comment

How the Internet Is Revolutionizing Retail – An Infographic

Guest Post by Patrick Thuot, Vice-President of Storetraffic The Internet has made a huge impact on everyone’s life; that is not an exaggeration. Over the last number of years we can safely say that the Internet and related technology have changed … Continue reading

Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing | Tagged , , , , , , , , , | Leave a comment

An Infographic Look at the Evolution of Web Design

Web design and the quality/features of Web sites have certainly come a long way over the last 25 years. AmeriCommerce has put together an excellent infographic on the evolution of Web design: “During the 25 years since the Internet entered … Continue reading

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer | Tagged , , , , , , , , , | 1 Comment

Free Internet Connections at McDonald’s

For years, retailers such as Starbucks and Panera Bread have encouraged their customers to use wireless in-store Internet connections — usually, for free.  Now, we can add McDonald’s to the mix, where Web access is sometimes used in a different … Continue reading

Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , , , , , , , , , , | Leave a comment

Internet Privacy Takes a Hit, Again

Google has regularly faced criticism — and sometimes, government inquiries — about its privacy and tracking strategies. Earlier this year, Google’s adherence to its own standards was called into question. As discussed by Knowledge@Wharton: “Google, according to a report in the … Continue reading

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Encyclopaedia Britannica: In Print No More

After 244 years, the publisher of one of the most popular reference sources in history — the Encyclopaedia Britannica — decided to stop printing volumes. It was a victim of technology and the multitude of competing online resources, many of them free. In writing … Continue reading

Posted in Global Retailing, Online Retailing, Part 6: Merchandise Management and Pricing | Tagged , , , , | Leave a comment