Tag Archives: innovation

Gamification of Retail Loyalty Programs

Retailers have used loyalty or membership rewards programs as a customer retention tool. Research by Accenture Labs shows that “42 percent of customers are enrolled in retail loyalty programs, and these customers generate 12 percent to 18 percent more in … Continue reading

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , | Leave a comment

Retail Job on Resume Pay Dividends in Other Sectors

On September 28, we reported on 2018 Universum Survey of Top Global Employers for Business Students. The retail industry is the largest non-government employer in the U.S. supporting 42 million jobs and is often the first employment opportunity for many … Continue reading

Posted in Career Useful Information, Career Video Clips, Careers in Retailing, Technology in Retailing | Tagged , , , , , | Leave a comment

Turbocharging Convenience Stores with Frictionless Checkout

The first Amazon Go store in Seattle opened in January 2018 and was the first commercial implementation of frictionless checkout or “Just Walkout Technology” in the U.S. retail market. Customers scan the Amazon Go app on their smartphone at entry, … Continue reading

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Technology in Retailing | Tagged , , , , | Leave a comment