Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional

This sub-category encompasses retail institutions by ownership type, retail institutions by store-based strategy mix, and Web, nonstore-based, and other nontraditional forms of retailing.

Amazon: King of the Retail World

Today, it was announced that Amazon would be acquiring Whole Foods — for $13.7 billion. This is further evidence that the retail juggernaut is becoming a true bricks-and-clicks retailer. Although Walmart is the world’s biggest retailer, Amazon is THE single biggest … Continue reading

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Commercial Drones Circa 2017

Predictions about the coming use of drones in retail deliveries have been made for several years. Click here for a 2013 video example of this involving Amazon. So, where are we as of today? Let’s turn to some highlights from … Continue reading

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How Shoppers Use the Return Option for Online Purchases

Navar recently surveyed almost 700 U.S. consumers who returned at least one online purchase over the preceding 12 months to better understand people’s reasoning with regard to returns when shopping online. Here are some of the key findings: “The Bedroom is … Continue reading

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Retailers Need to Do Better with Loyalty Programs

As we have reported before (click here, for example), the quest for customer loyalty continues to be both a critical goal and a major challenge for companies of all types and sizes. Given the importance of customer loyalty, why don’t … Continue reading

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Supermarket Chains and Social Media

Are supermarket chains active users of social media? There are two important answers to this question: (1) Overall, much more than many observers probably think. (2) There is a wide disparity of use by company and by social media platform. … Continue reading

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Here Are Reasons Why Good Stores Succeed

Since retail stores still represent about 90% of U.S. retail shopping, they are not facing imminent death (as some have predicted). Here are two charts from eMarketer that summarize why and how physical stores retain a lot of popularity, despite … Continue reading

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Top Luxury Retailers in the United States

What are the largest luxury retailers in the United States (by annual revenue)? The following chart from eMarketer gives us the answer.  (NOTE: Click on the preceding link to all the firms in alphabetical form; and click on the retailer’s … Continue reading

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