Retail Management Supplements
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Tag Archives: omnichannel
Despite the wave of store-based retail bankruptcies last year, 2018 was “one of the best years for the retail industry in a decade,” according to the National Retail Federation. The booming economy and the lowest unemployment rate in a decade … Continue reading
In conjunction with Oracle and Bronto, eMarketer offers a FREE Retail StatPack. Just click on the image. Then fill out the short form to download the report.
Thank you to Patrick Thuot, vice-president with traffic counter supplier Storetraffic for today’s guest post. Offline Innovations in Retail There is no doubting the fact that the retail niche has been a state of huge change over the last number … Continue reading
As we have noted before, digitizing the retail supply chain is essential. Today, look at choosing your best digital channel. After all, there are various options from which to select. Choosing Your Best Digital Channel According to Rob FitzGerald, writing … Continue reading
As we have noted times before, bricks-and clicks retailers are not danger of disappearing. Having difficulties in an increasingly online world? Yes. Having to make strategic changes to keep up? Yes. But disappearing? No! Here are a few past posts … Continue reading
There are vital customer service benefits for retailers to move from multichannel to omnichannel strategies. Here is a very good example involving Staples. As reported by Dave Sutton for TopRight Consulting: “When Faisal Masud joined Staples as Chief Digital Officer … Continue reading
Bricks-and-clicks retailers are finding that many shoppers like the convenience of ordering online and picking up merchandise in the store rather than waiting for shipping. According to Kibo (formerly Shopatron): “When it comes to satisfying consumer fulfillment expectations, the ability … Continue reading