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Tag Archives: technology
Free Internet Connections at McDonald’s
For years, retailers such as Starbucks and Panera Bread have encouraged their customers to use wireless in-store Internet connections — usually, for free. Now, we can add McDonald’s to the mix, where Web access is sometimes used in a different … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing, Video Clips (non-career)
Tagged customer expectations, customer loyalty, customer service, experiential retailing, free, Internet, McDonald's, opportunity, Panera Bread, Starbucks, technology, trends, video, Wi fi
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Augmented Reality: “Magic Mirrors” Getting Even More Attention
As we have reported before in two different posts (1, 2), in-store augmented (virtual) reality has been garnering a lot of attention. Now, Great Britain’s Tesco can be added to the list of retailers that are trying out some form … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged advertising, augmented reality, customer expectations, experiential retailing, kiosk, Magic Mirror, merchandising, multichannel, opportunity, Retec Interface, shopping, technology, Tesco, trends
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FaceCake: A Personalized Shopping Experience
A while back, we blogged about Intel’s Magic Mirror. Now, here’s a related new type of technology from FaceCake. FaceCake Marketing Technologies, Inc. has developed a personalized interactive Visual Demonstration System (VDS) that enables shoppers to “manipulate their own images, with … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Retail Executive Interviews, Technology in Retailing, Video Clips (non-career)
Tagged apparel, customer service, experiential retailing, FaceCake, interactive, merchandising, multichannel, opportunity, personalized, promotion, shoppers, shopping, success, technology, video
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