Tag Archives: interactive

Live Chat Software Adds to the Online Experience

Guest Blogger Today’s post is by David Campbell, who blogs about customer service trends for ClickDesk live chat and helpdesk software. He is an active freelance writer and his other interests include organic SEO and growth hacking. _______________________________________________________________________ Whether you’re … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing | Tagged , , , , , , , , , , , | 2 Comments

When’s the Best Time to Shop for the Holidays?

Consumers have many sources to consult when purchasing holiday gifts, from shopping tips to price trackers. The Wall Street Journal has created a new interactive Christmas Sales Tracker tool:  “The Journal created this tracker to monitor price movements for the holiday’s hottest … Continue reading

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , , , | Leave a comment

An Interesting Look at Sales Tax Holidays

We know that most states require retailers to collect sales tax. But did you know that there are many sales tax holidays for specific goods and services? Avalara, a sales tax automation company, has developed a neat interactive sales tax … Continue reading

Posted in Part 4: Store Location Planning, Part 5: Managing a Retail Business | Tagged , , , , , , , | 1 Comment