-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
- RT @amelen: Meeker’s #2019 #Internet Trends report tcrn.ch/2WCVg9L 3 years ago
- RT @takecareofUUU: Being Kind is not a 1 Time thing. It should be Endless. Someone could use a little Kindness right now. Spread Hope. Spre… 3 years ago
- RT @LollyDaskal: HOW GREAT LEADERS THINK DIFFERENTLY: They include others They focus on solutions They cultivate teamwork They simp… 3 years ago
Tag Archives: Wi fi
Take a Store Wi-Fi Quiz
Retail Touchpoints has made available an interesting online quiz: “In-Store Wi-Fi — Are You Keeping Pace With Your Retail Peers? Take this quick quiz to understand how well you are leveraging Wi-Fi in the race to build your business. See how … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Social Media and Retailing
Tagged customer expectations, experiential retailing, in-store, online shopping, opportunity, planning, quiz, Retail Touchpoints, social media, Wi fi
Leave a comment
Are Some Customers Overstaying Their Welcome?
We’ve written several times before about the crucial nature of customer service and experiential retailing (click here, for example). And we’ve also written about some customer service issues that retailers such as McDonald’s have faced (click here, for example). Now, … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, customer service, ethics, experiential retailing, strategy, trust, Wi fi
1 Comment
Wi-Fi and Mobile Shopping
With the raid growth of Wi-Fi (both public and in-store), mobile shopping is moving to a whole new level. As eMarketer reports: “Shoppers are taking full advantage of the information they can access using their mobile devices. JiWire’s survey of … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, customer loyalty, customer service, eMarketer, experiential retailing, JiWire, mobile shopping, opportunity, shopping, smartphone, technology, trends, Wi fi
1 Comment