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Monthly Archives: May 2013
DoubleTree Creates a YouTube Travel Channel
DoubleTree, a hotel chain owned by Hilton, recently set up a “DTour by DoubleTree” channel at YouTube. Click the image to access the DoubleTree YouTube channel. Then watch the short video below.
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing, Video Clips (non-career)
Tagged customer expectations, DoubleTree, experiential retailing, Hilton, mobile shopping, multichannel, online shopping, promotion, social media, video, YouTube
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Tips for Designing Window Displays
Window displays are important tools with regard to creating and sustaining a store’s image, the perception of its trendiness, and so forth. As John Coulter writes for Target Shop Talk: “A window with little in it is clearly missing a trick. … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged atmospherics, customer expectations, display, experiential retailing, global, merchandising, opportunity, promotion, shopping, store design, tips, window
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Von Maur Looking to Become a National Department Store Chain
Von Maur is a very popular Midwestern U.S. department store chain with a loyal customer following. Now, the chain has more ambitious plans to expand its geographic coverage. Recently, Von Maur was the subject of a Chain Store Age cover … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged competition, customer expectations, customer loyalty, customer service, department store, entrepreneur, location, merchandising, opportunity, planning, shopping, success, Von Maur
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