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Tag Archives: experiential retailing
Segmenting the Valentine’s Day Market
It’s already February 2013, which means that Valentine’s Day is just around the corner. And it is a BIG deal to many retailers. So let’s do our homework and understand the different types of Valentine’s Day shoppers. As reported by … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, entrepreneur, experiential retailing, multichannel, Multichannel Merchant, National Retail Federation, opportunity, Rakuten, segmentation, shoppers, Valentine's Day
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Augmented Reality: “Magic Mirrors” Getting Even More Attention
As we have reported before in two different posts (1, 2), in-store augmented (virtual) reality has been garnering a lot of attention. Now, Great Britain’s Tesco can be added to the list of retailers that are trying out some form … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged advertising, augmented reality, customer expectations, experiential retailing, kiosk, Magic Mirror, merchandising, multichannel, opportunity, Retec Interface, shopping, technology, Tesco, trends
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Building Long-Term Multi-Channel Retationships
It is imperative that retailers have strong, consistent customer relationships among all of the channels (formats) in which they operate. Bronto, a software provider that offers E-mail, mobile, and social messaging with drag-and-drop automation, and Retail TouchPoints, an online publishing network … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged Bronto, customer expectations, customer loyalty, customer service, experiential retailing, global, location, merchandising, multichannel, online shopping, opportunity, planning, promotion, Retail Touchpoints, tips
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