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Tag Archives: video
Are YOU as Cyber-Secure as You Should Be? Some Video Tips
Identity theft and loss of privacy are BIG issues. In this video, we point out several “scary” aspects of cyber security as well as offer several tips. Protect YOURSELF. We can be our best friend — and our worst enemy. … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged bad behavior, being safe, connected devices, customer expectations, cyber security, Hofstra University, identity theft, Joel Evans, privacy, security, tips, trust, video, Zarb School
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From Online to Offline: More Companies Doing It
Amazon — which recently announced that it would open a brick-and-mortar in Manhattan — is only the latest online retailer (but certainly the biggest 🙂 ) to decide to go multichannel. Other firms that have been making the move include … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business
Tagged American Express U.S. Small Merchant Group, Bonobos, Brichbox, bricks and clicks, customer expectations, customer service, experiential retailing, multichannel, offline, online, Rent the Runway, small retailer, strategy, tips, trends, video
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A Video Look at Starbucks Around the World
Since its founding in 1971, Starbucks has become a global retail coffee powerhouse. Today it has 21,000 outlets around the world: “Our stores are a neighborhood gathering place for meeting friends and family. Our customers enjoy quality service, an inviting … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 7: Communicating with the Customer, Social Media and Retailing, Video Clips (non-career)
Tagged customer expectations, customer loyalty, experiential retailing, global, opportunity, planning, promotion, Starbucks, success, video, YouTube
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