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Tag Archives: planning
An E-Retailing Infographic
Check out the informative infographic at the Web site of Retail TouchPoints about the state of E-retailing in the United States: “As many as 167 million consumers shopped online in 2012, and U.S. consumers spent $226 billion. Consumers expect eTailers’ Web … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, infographic, multichannel, online shopping, opportunity, planning, Rackspace, Retail Touchpoints, success, technology, trends
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Trademarking a Store Design: The Case of Apple Stores
The Apple Store chain, with outlets in more than 40 countries, has done very well in recent years. Shoppers like the service and the interactivity of the stores. Average sales per square foot are the highest among retail chains. Now, Apple … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Apple, Apple Store, customer expectations, customer loyalty, customer service, experiential retailing, global, location, merchandising, planning, promotion, shopping, store design, store interior, store layout, success, trademark
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An Independent Bookstore That Thrives
The Strand Bookstore in New York has been around for more than 80 years despite the changing city around it — and the advent of bookstore chains and Web-based retailers. Not only is it “hanging on.” It is thriving. See how.
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing, Video Clips (non-career)
Tagged bookstore, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, independent, location, merchandising, mobile shopping, multichannel, online shopping, planning, promotion, segmentation, small retailer, social media, Strand, trends, video
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Retailing: From A to Z 