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Tag Archives: opportunity
More on Studying Men as Shoppers
A lot of attention has been devoted to the power and characteristics of women shoppers — and rightfully so. Click here, for example. But, most retailers also need to enhance their knowledge base regarding men as shoppers. With that in … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, experiential retailing, infographic, men, merchandising, multichannel, online shopping, opportunity, planning, segmentation, shopping, trends
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Netflix’s BIG Comeback
Not long ago, Netflix CEO Reed Hastings was widely criticized for the way in which he decided to separate the Netflix DVD-rental business from its Web streaming service. Some customers were confused by the new pricing strategy; and others were … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, inventory management, merchandising, multichannel, Netflix, online shopping, opportunity, planning, pricing, Reed Hastings, social media, success, technology
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A Bricks-and-Clicks Infographic
Check out this interesting infographic. Bricks and Clicks infographic
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged bricks and clicks, customer expectations, customer service, experiential retailing, infographic, location, merchandising, multichannel, online shopping, opportunity, technology, trends
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