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Tag Archives: global
Auntie Anne’s Pretzels: Not Made in China
Auntie Annie’s was founded in 1988. Now, twenty-five years later, it sells Auntie Anne’s Pretzel products, dipping sauces, and beverages in more than 1,330 outlets in 46 states and more than 25 countries. Despite this success, Auntie Anne’s has not been able to … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged Auntie Anne's, China, customer expectations, entrepreneur, failure, global, location, merchandising, pretzel, promotion, segmentation
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Store Mannequins Mimic Customer Movements in Japan
There are many fun uses of technology by Japanese retailers to encourage more shopper engagement. John Yong reports for designtaxi.com that: “Japanese clothing retailer United Arrows has found an innovative way to make customers pay attention to its display windows. It … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing, Video Clips (non-career)
Tagged customer expectations, display, experiential retailing, fun, global, interactive, Japan, Kinect, mannequin, merchandising, mimicry, movement, opportunity, promotion, shoppers, storefront, technology, Tokyo, trends, United Arrows, video
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Insights from Sam’s Club’s Vice-President of Merchandising
Charles Redfield, Sam’s Club executive vice-president of merchandising, described some of the major business and career lessons that he has learned at a recent meeting of the Economic Club of Phoenix. As reported by the W.P. Carey School of Business at Arizona … Continue reading
Posted in Career Useful Information, Careers in Retailing, Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews
Tagged career, Charles Redfield, customer expectations, customer loyalty, customer service, experiential retailing, global, information, inventory management, location, logistics, merchandising, multichannel, opportunity, relationship, retail analytics, Sam Walton, Sam's Club, segmentation, shopping, strategy, success, trust, W.P. Carey, Wal-Mart
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Retailing: From A to Z 