-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Tag Archives: experiential retailing
Price Shopping Online Before Visiting the Store
As we have reported before (click here, for example), even when consumers shop in a store, most U.S. Internet users use the Internet for pre-store shopping — especially to see what the best prices are. eMarketer sums up the situation … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged comparison shopping, customer expectations, digital shopping, discount, eMarketer, experiential retailing, Harris Poll, information, pricing, Salesforce
1 Comment
Many Retailers Lacking in Social Media Responsiveness
Millions of retailers have a social media presence — and are active with their own postings. BUT, and this is a big but, many are not responsive enough to social media comments made by customers and non-customers. They are especially … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged bad behavior, competition, customer expectations, customer service, eMarketer, Eptica, experiential retailing, Facebook, retail analytics, social media, Twitter
1 Comment
Consider These Tips in Your Career
Here are a number of leadership tips in the form of quotes by prominent retail executives as compiled by the National Retail Federation. Click the image for a larger version.
Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged career, customer expectations, customer loyalty, experiential retailing, leadership, multichannel, NRF, planning, tips, trust
2 Comments
