RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
- RT @amelen: Meeker’s #2019 #Internet Trends report tcrn.ch/2WCVg9L 3 years ago
- RT @takecareofUUU: Being Kind is not a 1 Time thing. It should be Endless. Someone could use a little Kindness right now. Spread Hope. Spre… 3 years ago
- RT @LollyDaskal: HOW GREAT LEADERS THINK DIFFERENTLY: They include others They focus on solutions They cultivate teamwork They simp… 3 years ago
Tag Archives: Twitter
IHOP Becoming IHOb
Last week, IHOP announced on Twitter that it would be changing its name to IHOb, with an announcement on Monday June 11, 2018 as to what the “b” stood for. It encouraged the media and customers to guess what the … Continue reading
Many Retailers Lacking in Social Media Responsiveness
Millions of retailers have a social media presence — and are active with their own postings. BUT, and this is a big but, many are not responsive enough to social media comments made by customers and non-customers. They are especially … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged bad behavior, competition, customer expectations, customer service, eMarketer, Eptica, experiential retailing, Facebook, retail analytics, social media, Twitter
1 Comment
Have You Mastered Twitter Yet?
With the growing popularity of Twitter as a business communications platform, companies have various decisions to make — including these: Does every tweet mentioning the firm’s name require a response? How should firms respond to positive tweets? To negative tweets? … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged analytics, customer expectations, customer satisfaction, entertainment marketing, experiential retailing, infographic, LeadSift, multichannel, social media, Twitter
1 Comment