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Many Retailers Lacking in Social Media Responsiveness
Posted on February 2, 2016 by bermanevansretail
This entry was posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing and tagged bad behavior, competition, customer expectations, customer service, eMarketer, Eptica, experiential retailing, Facebook, retail analytics, social media, Twitter. Bookmark the permalink.
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