Tag Archives: customer loyalty

Crocs: Retail Innovator of the Year

Posted on January 20, 2013 by bermanevansretail

In 2002, the Crocs shoe/sandal became an overnight phenomen. Few thought the firm would progress beyond fad status. It certainly has. As described by the National Retail Federation: “From innovative sustainability practices that reduce waste to giving back to the … Continue reading →

Posted in Video Clips (non-career) | Tagged , , , , , , , , , , , , , , , , | 12 Comments

Are You a Stressed Out Shopper? How’s This Approach?

Posted on January 19, 2013 by bermanevansretail

It can be a noisy, hectic world out there. So, what do you think of this idea from Great Britain’s Selfridges? As reported by Fast Company: “Step into Selfridges at the moment, and you won’t have to deal with the usual barrage … Continue reading →

Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career) | Tagged , , , , , , , , , , , , , | 3 Comments

An Infographic Look at Amazon.com

Posted on January 15, 2013 by bermanevansretail

We know Amazon.com is enormous. But, just how big an online retailing presence is the company? As Stephanie Mlot reports for PCmag.com: “The beauty of Amazon.com is the ability to browse hundreds of thousands of products on one Web site. … Continue reading →

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing | Tagged , , , , , , , , , , , , , , , , , | Leave a comment