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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
Wi-Fi and Mobile Shopping
With the raid growth of Wi-Fi (both public and in-store), mobile shopping is moving to a whole new level. As eMarketer reports: “Shoppers are taking full advantage of the information they can access using their mobile devices. JiWire’s survey of … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, customer loyalty, customer service, eMarketer, experiential retailing, JiWire, mobile shopping, opportunity, shopping, smartphone, technology, trends, Wi fi
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Enduring Business Principles
As Jeff Haden says: “Some business principles come and go. Fortunately, there are some business principles you can use forever.” Here are Haden’s eight enduring business principles: “Look past the messenger and focus on the message. When people speak from … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 8: Putting It All Together
Tagged business principles, competitive advantage, customer expectations, entrepreneur, information, Jeff Haden, opportunity, planning, retail analytics, strategy, success, tips
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Big Retailers Opening Smaller Stores
As we reported last year, many big-box retailers have been adding smaller stores to appeal to different market segments. Wal-Mart is one of those that is actively following this approach. In 2013 alone, the firm plans to open 115 small-format … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer service, inventory management, location, market segment, merchandising, multichannel, Neighborhood Market, opportunity, segmentation, small stores, strategy, success, trends, Wal-Mart
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