-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Category Archives: Online Retailing
The Business Web Site as a Soap Box?
Retailers make decisions every day about the kinds of messages they want to communicate to the marketplace and the content of those messages. One controversial issue is whether personal — rather than strictly business — views should be expressed. As … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged bad behavior, CBS MarketWatch, Chick-fil-A, communication, controversy, customer expectations, ethics, retailing, soapbox, social media, tips, trends, trust, Web
1 Comment
The Evolving Retail Supply Chain
Retail supply chains are constantly evolving due to changes in technology and consumer expectations, as well as competitive pressure. With regard to apparel retailers, for example, Amy Roach Partridge reports for Inbound Logistics: “Gone are the days of single-channel apparel … Continue reading
Posted in Online Retailing, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, customer loyalty, customer service, experiential retailing, multichannel, segmentation, shoppers, shopping, trends, video
Leave a comment
Looking Ahead: An E-Retail Infographic
Check out this infographic prepared by Baynote, a software firm, about the present and future of E-commerce. Click the chart to access a larger version of the infographic. Sources of data: eMarketer, Internet Retailer, and Forrester
