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Tag Archives: technology
A New Advance in Mobile Technology: Payment Processing
Jack Dorsey is best-known as the creator of Twitter. However, it is his most recent venture — Square, Inc. — that is impacting the payment-processing system in retailing. The firm is a mobile payment-processing provider. Here’s how Issie Lapowsky, writing for Inc. describes … Continue reading
Posted in Online Retailing, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged Android, credit card, customer expectations, debit card, experiential retailing, global, iPad, iPhone, Jack Dorsey, merchandising, mobile media, multichannel, payment, pricing, Square, technology, trends
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The High-Tech Brick-and-Mortar Store
We know how aggressively some retailers are using digital technology outside of the store. Now, more firms are becoming whizzes with the “digital brick-and-mortar store.” According to Olga Kharif, writing for Businessweek: “Retailers that relied on impulse buys, especially along … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged bricks meets clicks, customer expectations, customer loyalty, customer service, digital brick-and-mortar store, entrepreneur, experiential retailing, infographic, merchandising, mobile shopping, multichannel, opportunity, planning, promotion, retail analytics, technology, trends
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Tracking Employee Behavior to Reduce Theft
The term “retail shrinkage” encompasses any financial losses due to employee theft, customer shoplifting, vendor fraud, and administrative errors. Globally, inventory shrinkage exceeds $125 billion annually. Of that amount, employees account for 35 percent, customers 43 percent, vendors 6 percent, … Continue reading
Posted in Global Retailing, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues, Technology in Retailing
Tagged bad behavior, CVS, employee theft, Family Dollar, First Advantage Corporation’s Esteem database, global, human resources, information, inventory shrinkage, privacy, Target, technology
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Retailing: From A to Z 