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Tag Archives: technology
Will mySupermarket Make It in the USA?
mySupermarket has become a popular tool for price-conscious British shoppers. Now, it is coming to the United States. As reported by JWT: “With consumers in many markets anxious about the cost of everyday goods and exceedingly price-sensitive, shoppers are ever … Continue reading
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, global, merchandising, multichannel, mySupermarket, online shopping, price, pricing, promotion, saving, technology, trends
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eBay Now: Is It Happening?
eBay Now is a new delivery service from eBay. It will be interesting to see how (whether?) this catches on with retailers and consumers. Here is a description of eBay Now from its Web site: Q: What is eBay Now? … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged competition, customer expectations, customer service, delivery, eBay, eBay Now, experiential retailing, location, mobile shopping, multichannel, online shopping, opportunity, planning, segmentation, technology
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Beware Shoppers: You’re Being Tracked
As we’ve reported various times before, companies frequently track our behavior — both online and in the store. Does the pervasiveness of this concern you? Take a look at this recent article in the New York Times by Stephanie Clifford and Quentin … Continue reading
Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Privacy and Identity Theft Issues, Video Clips (non-career)
Tagged Amazon, bad behavior, customer expectations, ethics, Nordstrom, privacy, technology, tracking, trends, trust
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