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Tag Archives: delivery
Restaurant Food Delivery Competition Heats Up
Uber has grown rapidly as an alternative to the taxi. Nonetheless, Uber wants to be more than just a passenger app. And one of its more recent pursuits is Uber Eats, a restaurant food delivery service that already operates in … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Video Clips (non-career)
Tagged customer expectations, customer satisfaction, delivery, fees, GrubHub, mobile media, Phil Lempert, restaurant, seamless, Uber Eats, video, YouTube
1 Comment
Amazon and Its “Minions”
The ever-aggressive Amazon recently entered into its first promotional movie tie-in with Minions, an animated film opening in mid-July 2015. As reported by Sarah Perez for Tech Crunch: “Forget billboards or magazine ads. If an advertiser wants to put its brand … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Amazon, delivery, experiential retailing, merchandising, Minions, multichannel, opportunity, packaging, promotion, shipping, tie-in
1 Comment
Ace Hardware: Another Same-Day Delivery Strategy
In recent years, companies such as Google and Amazon have stepped up their same-day delivery efforts — believing that this can be a key competitive advantage for firms with an adequate distribution structure to handle same-day deliveries. Ace Hardware is one … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged Ace Hardware, Amazon, competition, customer expectations, delivery, Google, Home Depot, logistics, merchandising, same day, trends
1 Comment
How Small Retailers Can Think Big
Third-party channel partners can enable local retailers to think bigger — and dramatically increase their geographic coverage. Consider the case of Sandy Poehnelt, owner of The Right Slice in Kauai, Hawaii — as reported by Inc.: “When customers began asking Sandy if … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged customer expectations, customer loyalty, customer service, delivery, location, merchandising, opportunity, planning, promotion, Right Slice, shipping, UPS, video
16 Comments
eBay Now: Is It Happening?
eBay Now is a new delivery service from eBay. It will be interesting to see how (whether?) this catches on with retailers and consumers. Here is a description of eBay Now from its Web site: Q: What is eBay Now? … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged competition, customer expectations, customer service, delivery, eBay, eBay Now, experiential retailing, location, mobile shopping, multichannel, online shopping, opportunity, planning, segmentation, technology
1 Comment
Google Testing Same-Day Delivery Service
Just yesterday, we blogged about Google’s plans for opening stores. There are also reports that Google has begun testing its entry into the emerging same-day delivery competitive marketplace. This involves Google assisting other firms rather than delivery from Google-owned stores. According to … Continue reading
Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing
Tagged customer expectations, customer loyalty, customer service, delivery, Google, inventory management, location, logistics, merchandising, multichannel, online shopping, opportunity, planning, promotion, same day, success, technology, trends
1 Comment
Holiday Retail After Sandy
Superstorm Sandy is already having an impact on the supply chain for the Christmas 2012 holiday season. According to Stephanie Clifford and Nelson D. Schwartz, writing for the New York Times: “The economic effects of Hurricane Sandy are reverberating beyond … Continue reading
Posted in Part 1: Overview/Planning, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged Christmas, competition, customer expectations, delivery, Fed Ex, inventory management, location, merchandising, Ryder, Sandy, supply chain
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