Ace Hardware: Another Same-Day Delivery Strategy

In recent years, companies such as Google and Amazon have stepped up their same-day delivery efforts — believing that this can be a key competitive advantage for firms with an adequate distribution structure to handle same-day deliveries.
Ace Hardware is one of the most recent entrants into same-day delivery. As Mike O’Brien reports for Multichannel Merchant:
“Ace Hardware has begun a pilot program of same-day delivery via its own associates at 33 stores in select neighborhoods in Florida, Illinois, Colorado, Maryland, Texas, and Arizona. It is an extension of Ace’s in-store pickup program, which is available at more than 1,600 of Ace’s 4,600 U.S. stores. Ace has more than 54,000 SKUs available on, most of which are eligible for same-day delivery if the item is in stock.”
“The program, called Express Delivery, offers same-day delivery of eligible products for a $5 fee to customers within five miles of the participating Ace store when ordered by 1 p.m. local time. Ace plans to test a variety of program components in preparation for a national roll-out. Rival Home Depot began offering same-day delivery in December 2013, while Lowe’s has not as of yet.”
Click the image to read more.



This entry was posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing and tagged , , , , , , , , , , . Bookmark the permalink.

1 Response to Ace Hardware: Another Same-Day Delivery Strategy

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