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Tag Archives: shopping
Moms and Mobile Shopping
According to a 2013 survey by Alliance Data, the majority of U.S. moms said that they used a smartphone or tablet at least once a week during the shopping process — for research and/or buying. More than one-third of the respondents … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer service, eMarketer, experiential retailing, mobile media, mobile shopping, mom, multichannel, online shopping, opportunity, shopping, trends, women
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Brad Hileman of Meijer on Web Site Redesign
Meijer is a Midwestern retail chain that operates more than 200 combination stores (hypermarkets). Here is a 30-minute presentation from the firm’s Brad Hileman on how to redesign a Web site.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged Brad Hileman, customer expectations, customer loyalty, customer service, digital, experiential retailing, Meijer, multichannel, online shopping, retail analytics, shopping, social media, technology, Web
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The Impact of Color on Shopping Behavior
Take a look at this interesting infographic on how shopping is influenced by color from KISSmetrics.
