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Tag Archives: promotion
Car Renters Beware!
Car rental agencies generate a lot of profits from the supplemental insurance coverage offered to customers. In some instances, this insurance is marketing aggressively — some would say too aggressively. According to a recent New York Times story by Tara … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues
Tagged bad behavior, car rental, competition, complaints, customer expectations, Dollar, ethics, Hertz, insurance, lawsuit, pricing, promotion, Thrifty, trust
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Can Customers Access Your Business Easily?
One thing that frustrates many people is their inability to be able to contact a company via the communication forum that they want (such as by E-mail or phone). For companies to do better, Dan Mckee, a Senior Social Media … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Adhere Creative, bad behavior, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, multichannel, opportunity, promotion, Sparkplug Digital, success, tips
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Pinterest Adds Web Analytics
To provide better services for consumers and companies, Pinterest (the social media phenomenon) has begun to offer Web analytics for the first time. According to Daniela Forte, writing for Multichannel Merchant: “The Pinterest Web analytics will measure influence, pin performance, traffic … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged analytics, competition, experiential retailing, information, merchandising, multichannel, Multichannel Merchant, online shopping, opportunity, Pinterest, planning, promotion, retail analytics, segmentation, social media, technology, Web
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