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Tag Archives: Panera Bread
Panera Bread: Operations Need a Facelift
Panera Bread has had an incredibly successful business model and grown significantly over the last decade: “We are bakers of bread. We are fresh from the oven. We are a symbol of warmth and welcome. We are a simple pleasure, honest … Continue reading
Free Internet Connections at McDonald’s
For years, retailers such as Starbucks and Panera Bread have encouraged their customers to use wireless in-store Internet connections — usually, for free. Now, we can add McDonald’s to the mix, where Web access is sometimes used in a different … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing, Video Clips (non-career)
Tagged customer expectations, customer loyalty, customer service, experiential retailing, free, Internet, McDonald's, opportunity, Panera Bread, Starbucks, technology, trends, video, Wi fi
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An Interview with Ron Shaich: The Force Behind Panera Bread
Panera Bread is a huge hit with 2012 systemwide sales reaching $3.4 billion (including franchisees). Just this year, Panera Bread made the Fortune 1,000 list for the first time. What makes Panera such a success and a growth engine? Part … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged career, customer expectations, customer loyalty, entrepreneur, food, franchising, interview, opportunity, Panera Bread, Ron Shaich, success, tips
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