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Tag Archives: online shopping
The Next Evolution: Store 3.0
Deloitte, a leading consultancy, has coined the term Store 3.0 and come to several conclusions about where retailing is headed. According to Deloitte, which conducted a recent survey of retailing executives: “The survey results show that few retailers are leading … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, customer service, Deloitte, experiential retailing, merchandising, multichannel, online shopping, shoppers, shopping, social media, tips, trends, value added
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American Express Open on Retailing
American Express Open, which focuses on tips for small businesses, has a very good selection of articles and videos related to retailing. Here are some recent examples. Click the images to access the material. “Small Business on the … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged American Express, entrepreneur, online shopping, Open forum, opportunity, planning, retail, tips, trends, video
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Challenges to Craigslist
For years, Craigslist has been the leading online purveyor of ‘local classifieds and forums – community moderated, and largely free.’ Craigslist’s user-friendly format, sense of community, and fee-free structure have been extremely popular. But now, Craiglist’s popularity is breeding a new group … Continue reading
