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Tag Archives: online shopping
Men Ahead of Women in Mobile Buying
Recent research by uSamp, indicates that men are more likely to buy through their mobile devices than are women. What do YOU think are the implications of this to retailers? Click the chart for the full story at eMarketer.
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged men, merchandising, mobile shopping, online shopping, segmentation, shoppers, technology, trends, women
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Can Showrooming Be Turned into a Positive?
As we have discussed several times, showrooming is a major problem for store-based retailers that are losing customers who visit the store and then buy online. And many retailers continue to fight back. Sometimes, they do so reactively — such … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Amazon, Best Buy, customer expectations, customer loyalty, customer service, experiential retailing, online shopping, showrooming, social media, strategy, Target, Wal-Mart
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Macy’s Evolving Digital Strategy
Macy’s has really ramped up its digital strategy.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing, Video Clips (non-career)
Tagged digital, experiential retailing, Macy's, online shopping, opportunity, social media, strategy, technology, trends
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