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Category Archives: Online Retailing
A New Showrooming Infographic
In April, we posted an interesting infographic on the impact of showrooming. But this phenomenon merits even more attention. As recently reported by Retail Touchpoints: “Consumers are increasingly using their mobile devices to search for the best deals, which is … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged 360pi, bricks meets clicks, competition, customer expectations, customer loyalty, customer service, infographic, inventory management, location, merchandising, mobile shopping, multichannel, online shopping, planning, retail analytics, Retail Touchpoints, shopping, showrooming, trends
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Social Media Still Not a Key Driver of Retail Revenues
Despite the popularity of social media by many retailers and their customers, social media are still not driving much in the way of retail revenues. As reported by Multichannel Merchant, Monetate conducted a 2013 research project on social commerce trends. Here … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, customer service, experiential retailing, location, merchandising, Monetate, multichannel, Multichannel Merchant, planning, promotion, social media
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Digital Europe
The digital revolution has taken off in Europe. Check out this infographic to see how. 5 Trends in European Digital Consumption infographic
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, digital, Europe, experiential retailing, global, infographic, information, multichannel, online shopping, social media, technology, trends
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Retailing: From A to Z 