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Tag Archives: planning
McDonald’s Kid Meals Get Happy — Will Its Critics?
To be more contemporary and to better address the health concerns of parents and consumer groups, McDonald’s has dramatically revamped its Happy Meal Web site. And it has a new mascot — Happy — to be used in place of … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Video Clips (non-career)
Tagged advertising, bad behavior, customer expectations, customer loyalty, experiential retailing, Happy, Happy Meal, McDonald's, merchandising, multichannel, opportunity, planning, promotion, social media, trust, video, Web
2 Comments
The Growth of “Me-Commerce”: A Discussion and Infographic
As we have written before, personalization has become an important competitive tool for retailers in today’s digital marketplace. Consulting giant McKinsey offers many insights for retailers to consider regarding what it calls “Me-commerce”: “Welcome to the world of ‘Me-commerce,’ where retail … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing
Tagged customer expectations, customer loyalty, customer service, experiential retailing, global, infographic, McKinsey, Me-commerce, merchandising, multichannel, opportunity, planning, tips, trends
2 Comments
Are You Pursuing a Career Or Working at a Job?
How important is your career to you? Do you view your job as “work?” The answers to these questions are substantially different for millennials and bay boomers. As job site Monster notes: “While one may think careers would be valued … Continue reading
