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Tag Archives: delivery
How Small Retailers Can Think Big
Third-party channel partners can enable local retailers to think bigger — and dramatically increase their geographic coverage. Consider the case of Sandy Poehnelt, owner of The Right Slice in Kauai, Hawaii — as reported by Inc.: “When customers began asking Sandy if … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged customer expectations, customer loyalty, customer service, delivery, location, merchandising, opportunity, planning, promotion, Right Slice, shipping, UPS, video
16 Comments
eBay Now: Is It Happening?
eBay Now is a new delivery service from eBay. It will be interesting to see how (whether?) this catches on with retailers and consumers. Here is a description of eBay Now from its Web site: Q: What is eBay Now? … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged competition, customer expectations, customer service, delivery, eBay, eBay Now, experiential retailing, location, mobile shopping, multichannel, online shopping, opportunity, planning, segmentation, technology
1 Comment
Google Testing Same-Day Delivery Service
Just yesterday, we blogged about Google’s plans for opening stores. There are also reports that Google has begun testing its entry into the emerging same-day delivery competitive marketplace. This involves Google assisting other firms rather than delivery from Google-owned stores. According to … Continue reading
Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing
Tagged customer expectations, customer loyalty, customer service, delivery, Google, inventory management, location, logistics, merchandising, multichannel, online shopping, opportunity, planning, promotion, same day, success, technology, trends
1 Comment
