Tag Archives: customer expectations

Effective Arguments for Green Supply Chains

Posted on October 1, 2012 by bermanevansretail

Do retailers’ environmental practices matter? Do retail executives wants to be known as “tree huggers”? Read an interesting article on this topic from Arizona State University. Just click the photo.    

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , , , , | Leave a comment

Can Showrooming Be Turned into a Positive?

Posted on September 29, 2012 by bermanevansretail

As we have discussed several times, showrooming is a major problem for store-based retailers that are losing customers who visit the store and then buy online. And many retailers continue to fight back. Sometimes, they do so reactively — such … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , , , , , , | 1 Comment

Restaurant Logistics: Striving to Serve the Perfect Meal

Posted on September 28, 2012 by bermanevansretail

Restaurant logistics are a key to these retailers’ success. Poor logistics means ingredient shortages, stale food, higher costs, and more. So, restaurants really need to get their logistics and supply chain management right.  As Joseph O’Reilly reports for Inbound Logistics: “In many … Continue reading →

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 8: Putting It All Together, Technology in Retailing | Tagged , , , , , , , , , , | Leave a comment