Can Apparel Startups Bypass Traditional Retail Channels?

Many entrepreneurs would LIKE to establish their own direct-to-consumer sales channel rather than market their merchandise through retail stores. Why? They would like greater control, a bigger share of profits, and other reasons. But, this is often not feasible. The costs are high and it usually takes quite a while to establish the company name.
As Ian Mount reports for the New York Times: “While exact numbers are hard to come by, many new apparel brands have decided to forgo the traditional wholesale route of selling through multi-brand boutiques and department stores. ‘There is no doubt that there is a trend toward direct selling,’ said James Dion, founder of Dionco, a Chicago retail consultancy. ‘And it’s been aided by the Internet, which has given that smaller brand the ability to go direct to the consumer.’ However, direct selling is not for everyone. For one thing, getting your name out there — on the street or on the Web — is hard. As the San Francisco brand Pop Outerwear learned, the big issue in trying to sell directly to customers is whether you can reach enough of them. ‘The reach you get from opening one or two stores is nothing like the reach of a Macy’s,’ said Jack W. Plunkett, chief executive of Plunkett Research, a Houston market research company. ‘I can’t imagine Coach being the huge brand it is without the marketing boost of all the stores that have sold it through the years.’”
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Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Google Testing Same-Day Delivery Service

Just yesterday, we blogged about Google’s plans for opening stores. There are also reports that Google has begun testing its entry into the emerging same-day delivery competitive marketplace. This involves Google assisting other firms rather than delivery from Google-owned stores.
According to Alistair Barr, writing for Reuters: “Google Inc began testing a same-day delivery service with retailers in recent weeks, the latest move into Amazon.com’s e-commerce turf by the world’s largest Internet search company. Google Shopping Express helps local retail stores sell products online and have the items delivered to shoppers the same day, according to a person familiar with the test. Google arranges for third parties, such as couriers, to pick the products up from local stores and deliver the items to shoppers. Neither the stores nor Google handle the deliveries, the person explained on condition of anonymity because the service is still in the early development stage.”
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Photo by Andrew Kelly for Reuters

 

Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

Google to Open Stores?

The retailing sector has attracted a lot of non-retailers over the past few years, the most successful being Apple Inc. with its Apple Stores (click here for an earlier post). Now, it looks like Google is preparing to join Microsoft as the latest high-tech companies to open retailers.
As Amir Efrati writes for the Wall Street Journal: “Google Inc. has been developing plans to launch retail stores in the U.S., said people familiar with the matter, in another sign the company is studying Apple Inc.’s playbook for building a consumer-electronics brand. The stores would likely sell Google-branded hardware, these people said. But it isn’t clear when or where any stores would open, and one of the people said the Internet giant might not move forward with the plan this year. Apple’s stores have been a big factor in the success of the company’s iPhones and iPads, and Microsoft Corp. has also opened its own retail outlets. Inside Google, the idea of opening retail stores has long been debated as the company has become a major player in mobile devices, said people familiar with the discussions. Such a move may represent a change of heart in the two years since Google co-founder Larry Page became the company’s chief executive. Following Google’s short-lived attempt in 2010 to bypass brick-and-mortar stores to sell the Nexus One smartphone via its website, Mr. Page didn’t express much interest in opening retail stores whenever the possibility was discussed, said a person with knowledge of the matter. Yet, Google’s expansion beyond Web services and software into mobile hardware makes a move into retail seem more logical.”
Click the image for a WSJ video on Google retailing.

Photo by Bloomberg News

 

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , | 4 Comments