Brad Hileman of Meijer on Web Site Redesign

Meijer is a Midwestern  retail chain that operates more than 200 combination stores (hypermarkets).
Here is a 30-minute presentation from the firm’s Brad Hileman on how to redesign a Web site.

 

Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career) | Tagged , , , , , , , , , , , , , | Leave a comment

Retailers and Their Designer-Partners

One way that many retailers have attempted to stand out in today’s crowded marketplace is to arrange exclusive deals with designers. This enables the retailers to carry merchandise lines that are exclusive to them.
Thus, even the competition for designer-partners has become more intense. As reported by Elizabeth Holmes for the Wall Street Journal:
“Target Corp., a pioneer of the high-low apparel collections that periodically cause a frenzy in the fashion world, has selected its next collaborator: designer Phillip Lim. The discounter will carry Mr. Lim’s line of men’s and women’s clothing and accessories for a limited time in September. Target looks to these partnerships as a way to keep up its ‘Tar-zhay’ reputation. In recent years, other mass retailers have launched high-profile temporary lines, such as Versace for H&M and Narciso Rodriguez for Kohl’s. J.C. Penney is selling a line of special occasion dresses by Georgina Chapman of Marchesa, and Gap now has a children’s collection from Diane von Furstenberg.”
“Capsule collections, a one-time product partnership between a retail chain and a high-end designer, have become ubiquitous, and recent consumer response has been uneven. But Target is going full speed ahead. ‘We have major plans to constantly surprise,’ says Jeff Jones, chief marketing officer at Target, which has worked with more than 100 designers since 1999.”
Click the image for a video interview with Phillip Lim. 

Photo by Andrew Burton for the Wall Street Journal

 

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career) | Tagged , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Darden Restaurants: A Great Place to Work

Have you heard of Darden Restaurants? Chances are that many of you have not. Heard of Red Lobster, Olive Garden, LongHorn Steakhouse, or Capital Grille? Chances are that most ofe you have heard of at least one of these restaurant chains — ALL OF WHOM are owned by Darden!!
Here’s why you should be familiar with Darden Restaurants. Erika Fry, writing for Fortune, notes that: “Darden — now the nation’s largest casual-dining company — is a path for many. The parent of Red Lobster, Olive Garden, LongHorn Steakhouse, Capital Grille, and others has 180,000 workers, making it the 27th-largest private employer in the U.S. and the second largest — behind FedEx — on Fortune’s Best Companies to Work For list. It’s the only restaurant chain that has ever made our list, a designation it earned in part by building a culture that dares its employees to dream big. ‘We want our employees to recognize that everyone who walks in our doors can go all the way to the top,’ says Clarence Otis, Darden’s CEO, who grew up in L.A.’s Watts neighborhood. After attending Stanford Law School, he was plucked from Wall Street to work at Darden in 1995.”
Click on the image of Lisa Hoggs, who oversees a LongHorn Steakhouse in Georgia, to access Darden’s career Web site.

Photo by Kendrick Brinson

 

Posted in Career Useful Information, Careers in Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business | Tagged , , , , , , , | Leave a comment