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Category Archives: Part 3: Targeting Customers and Gathering Information
How Consumers Are Using Mobile for Retail-Related Activities
According to new research, consumers are stepping up their use of digital tools for various parts of the retail shopping process. As reported by eMarketer: “Digital channels are now the method of choice for both product research and purchasing. According … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged ComScore, customer expectations, digital, e-tailing group, merchandising, multichannel, online shopping, promotion, trends, UPS
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Consumer Spending Back on Track
More good news for retailers!! As reported by Stagnito Business Information’s New Products Report: “Consumer spending is in line with pre-recession trends and consumer optimism is higher than it’s been in years, according to Mintel’s annual comparative audit report American … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, economy, lifestyle, Mintel, multichannel, opportunity, planning, segmentation, shoppers, trends
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