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Category Archives: Online Retailing
Adobe’s 2012 Mobile Consumer Survey
Check out this research on mobile consumers from Adobe. Look at the differences by age group. Are these results surprising to you? Click the chart for more information.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged Adobe, customer expectations, customer service, experiential retailing, information, mobile shopping, retail analytics, segmentation, shoppers, technology, trends
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Mobile Shopping On the Upswing in China
Hey mobile retailers, the largest market in the world awaits. Click the chart to learn more from eMarketer.
L.L. Bean: Cross-Channel Merchant of the Year
Today, L.L. Bean was honored as the Cross-Channel Merchant of the Year at Multichannel Merchant’s 27th Annual MCM Awards. Click the image to learn why.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged cross-channel, customer expectations, customer loyalty, customer service, experiential retailing, L.L. Bean, merchandising, multichannel, Multichannel Merchant, retail analytics, success
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