Retail Management Supplements
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Tag Archives: L.L. Bean
Now that the 2016 holiday shopping season is over (except for spending gift cards), a vital question to consider from both the customer’s and retailer’s perspective is: What kind of return policy best serves my needs? For many consumers, the … Continue reading
Today, L.L. Bean was honored as the Cross-Channel Merchant of the Year at Multichannel Merchant’s 27th Annual MCM Awards. Click the image to learn why.
As Debra Ellis, founder of Wilson & Ellis Consulting, says: “Companies like Amazon, Apple, and L.L. Bean are scoring big on customer satisfaction is because they are ‘focused on creating the best experience for their customers’.” Click the icon to … Continue reading