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Category Archives: Part 1: Overview/Planning
How Consumers Rate Mobile Shopping Experiences
Mobiquity recently commissioned a study on the mobile shopping experiences of U.S. customers at leading brick-and-mortar retailers. The results are highlighted in this infographic.
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, customer service, experiential retailing, mobile shopping, Mobiquity, multichannel, online shopping, opportunity, promotion, social media, trends
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Wal-Mart’s Bribery Case in Mexico
The investigation into bribery in Mexico involving Wal-Mart executives in that country (see our earlier post for some background on the matter) continues unabated. Today, a cover story by David Barstow and Alejandra Xanic von Bertrab, that appears in the NY … Continue reading
