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Tag Archives: trust
Insights from Sam’s Club’s Vice-President of Merchandising
Charles Redfield, Sam’s Club executive vice-president of merchandising, described some of the major business and career lessons that he has learned at a recent meeting of the Economic Club of Phoenix. As reported by the W.P. Carey School of Business at Arizona … Continue reading
Posted in Career Useful Information, Careers in Retailing, Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews
Tagged career, Charles Redfield, customer expectations, customer loyalty, customer service, experiential retailing, global, information, inventory management, location, logistics, merchandising, multichannel, opportunity, relationship, retail analytics, Sam Walton, Sam's Club, segmentation, shopping, strategy, success, trust, W.P. Carey, Wal-Mart
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Shopping Smarter at J. Crew
Retailers have a lot of behind-the-scenes tactics in which they engage to stimulate customer shopping. Recently, Businessweek reported on some of the tactics utilized by J. Crew to simulate shoppers in the store. This story has a lot of tips … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged competition, customer expectations, customer loyalty, customer service, experiential retailing, inventory management, J. Crew, merchandising, pricing, secret practices, segmentation, shopping, store, trust
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What’s Ahead for Gilt Groupe and Other “Flash Sale” Retailers
This is a pivotal time period for Groupon, LivingSocial, Gilt Groupe, and other online “flash sale” retailers. For example, as noted by Daily Deal Media:”Groupon is trying to dig itself out of the trenches and increase its value again. It’s … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged competition, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, financial performance, flash sale, Gilt Groupe, Groupon, Kevin Ryan, LivingSocial, merchandising, online shopping, opportunity, planning, pricing, promotion, retail analytics, trust
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Retailing: From A to Z 