Tag Archives: technology

Customer Expectations: A New Shopping Infographic

Baynote (a provider of personalized customer experience solutions) recently released the results of its 4th annual “Holiday Online Shopping Survey.” 1,000 U.S. online holiday shoppers were surveyed during the week after Cyber Monday 2013. The survey looks at consumer behavior … Continue reading

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing | Tagged , , , , , , , , , | 2 Comments

What’s Ahead for Retailers in 2014? A Compilation of Forecasts

Now that we are at the start of 2014, many predictions about the coming year for retailers have been published. Here is a compendium of some of the more interesting forecasts to look at: “15 Retail Experts Share Predictions for … Continue reading

Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing | Tagged , , , , , , , , , , | 1 Comment

Toys: Not Made in the USA

Now that retailers are in their post-holiday sale mode and customers have opened their holiday gifts, have you ever wondered how and where most toys were manufactured? Check out a neat video to find out by clicking on the image. … Continue reading

Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Video Clips (non-career) | Tagged , , , , , | Leave a comment