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Tag Archives: shoppers
Are You a Stressed Out Shopper? How’s This Approach?
It can be a noisy, hectic world out there. So, what do you think of this idea from Great Britain’s Selfridges? As reported by Fast Company: “Step into Selfridges at the moment, and you won’t have to deal with the usual barrage … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged customer expectations, customer loyalty, customer service, department store, experiential retailing, Fast Company, global, Great Britain, opportunity, Selfridges, shoppers, shopping, success, video
3 Comments
Target Makes Selected Price Matching Permanent
As we reported recently (in a post on its shopping-driven store design), Target is doing everything it can to stimulate greater customer business. In December 2012, the retailer experimented with in-store matching of online prices from selected competitors. Now, it has … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, experiential retailing, online shopping, price matching, pricing, promotion, segmentation, shoppers, shopping, showrooming, Target
1 Comment
Target Stores: Designed to Sell
Like many other retailers, Target designs its store interiors to maximize shopper interest, encourage in-store browsing, and stimulate impulse purchases. This week, Businessweek presented an in-depth, behind-the-scenes at how Target stores are designed. As Sam Grobat writes: “The company’s slogan … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged atmospherics, customer expectations, customer service, display, experiential retailing, impulse, merchandising, planning, promotion, shoppers, shopping, store design, store layout, success, Target
2 Comments
