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Tag Archives: retail analytics
2013 May Be a Make or Break Year for Some Long-Time Retailers
Best Buy, J.C. Penney, RadioShack, and Sears are among the best-known retailers that have faced tough times recently. Will 2013 be the year they regain their popularity — or the year when then decline even further? As today’s Wall Street … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Video Clips (non-career)
Tagged Best Buy, competition, customer expectations, J.C. Penney, RadioShack, retail analytics, Sears, shoppers, trends, video
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The “Dark Art” of E-mails from Retailers
Retailers are working very diligently to get shoppers to react to their E-mail offers — in an environment where people often view such e-mail as spam or junk. As Elizabeth Holmes reports for the Wall Street Journal: “The first one … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, E-mail, experiential retailing, merchandising, opportunity, promotion, retail analytics, segmentation, shopping, trends, trust
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How Shoppers Are “Looking Local”
Consumers don’t just patronize large chains. They also local like their local retailers. As reported by Rely Local: “According to comScore’s 5th Annual Local Search Usage Study for 2012, findings show that people have more trust in local Internet search … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged ComScore, customer service, entrepreneur, infographic, location, Rely Local, retail analytics, shopping, tips, trends
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