Tag Archives: information

Customer Analytics and Retailing

Behind the hype, what does customer analytics really mean for retailers? Here is an interesting infographic on analytics from Capillary Technologies.    

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , , , , | 1 Comment

The 2014 Convenience Store News Category Captains Awards

Each year, Convenience Store News selects the best suppliers in 10 product categories. As CSN notes: “The Category Captains awards honor suppliers for their category management prowess demonstrated through their partnerships with convenience store retailers. This year, 10 winners have … Continue reading

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , , , | 1 Comment

Delivering on the Brand Promise: A Video Series

RetailWire has put together an excellent 7-part video series that is useful for any type of retailer, sponsored by Oracle Retail.   Part 1: The Big Data Deluge Part 2: Applying Cross-Channel Principles Part 3: Drivers of Great Cross-Channel Experiences Part … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career) | Tagged , , , , , , , , , , | 1 Comment