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Tag Archives: Informatica
Are You Committing “Product Information Malpractice”?
Informatica Corporation (NASDAQ: INFA) is a leading global independent provider of data integration software. And it has coined the term “Product Information Malpractice” (PIM) that involves the practices of many multichannel/omnichannel firms. What causes PIM? According to Informatica: “If you’re … Continue reading →
Posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing
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Tagged customer expectations, Informatica, information, inventory management, merchandising, multichannel, Product Information Malpractice, retail analytics, slideshow, strategy, technology, trends, trust
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Today’s Informed Purchase Journey
Informatica is a large independent provider of data integration software. As the company notes: “Complete, reliable, and attractive information – across every channel – is the key to a great customer experience and better sales. It’s hard to keep up … Continue reading →
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
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Tagged customer expectations, customer loyalty, customer service, Informatica, merchandising, multichannel, path to purchase, planning, retail analytics, slideshow, video, YouTube
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