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Tag Archives: competition
Monitoring Retail Shopping: An Infographic
For a recent issue of its Retail Monitor newsletter, Great American Group developed an interesting infographic on the shifting patterns of shopping.
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing
Tagged competition, customer expectations, Great American Group, infographic, multichannel, omnichannel, opportunity, planning, shopping, strategy, trends
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Upgrading Walmart’s Employment Practices
For years, Walmart has had tough labor practices and been heavily criticized for them. For example, it has been sued by many women for unequal pay and promotion opportunities, fought hard against employees unionizing, paid low wages, etc. But, now … Continue reading
Posted in Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged business model, career, career happiness, competition, customer expectations, customer satisfaction, customer service, employees, planning, promotion, training, Wal=Mart
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Uber Drop-Offs Right to the Store
There is now a new opportunity for Uber, the ride-sharing firm: Delivering customers right to the retail store. As reported by Lauren Johnson for Advertising Week: “The ride-hailing app is partnering with location-data company Yext to let retail brands create … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged competition, customer expectations, customer service, experiential retailing, multichannel, opportunity, planning, shopping, technology, Uber, Yext
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