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Retailers Adopt Fast-Changing Online Prices
From the Wall Street Journal: “It used to be only airfares that changed every minute. But now, prices of everything from clothing to toilet paper are fluctuating dramatically online. Julia Angwin explains on The News Hub.”
Click on the image to access a WSJ video on this subject.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Technology in Retailing, Video Clips (non-career)
Tagged customer expectations, merchandising, online shopping, opportunity, pricing, trends, video
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Express and Social Media
Express is a specialty apparel and accessories retail chain that mostly targets its merchandise at 20- to 30-year-old female and male shoppers. As such, the firm has been a leader in the use of social media — even offering its products for sale at Facebook.
As reported by Chief Marketer: “Express typically contacts customers by mail once per month, and by E-mail three times per week (or more, depending on the season). But social is the place they can talk to the customer each and every day. This blurs the lines of communication, as does mobile.”
Click the image to learn more about Express and social media from Chief Marketer.
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing
Tagged apparel, experiential retailing, Express, Facebook, fashion, merchandising, segmentation, shopping, social media, trends, young adults
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