Tag Archives: self checkout

Checkout Counters Still in Demand

Yes, transactions have changed dramatically in recent years. Many more shoppers buy online and have merchandise delivered. BUT, the popularity of the checkout counter for in-store transactions may surprise you. As eMarketer reports:  “The traditional checkout model is undergoing a major … Continue reading

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , , | Leave a comment

When Do Shoppers Prefer Self-Checkouts?

As we wrote a while ago, self-checkouts are here to stay. However, their popularity among shoppers varies greatly by retail format and in-store buying situation. Recently, Retale conducted a large-scale study on self-checkouts. As summarized by eMarketer: “When it comes … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , | 1 Comment

The Evolution of Self-Service in Supermarkets and Grocery Stores

As retailers weigh the pros and cons of self-service shopping (see this post, for example), a lot of exciting things are happening in this area. Self-Service World and Kiosk Marketplace report that: “Thanks to the adoption of self-service technology at grocery … Continue reading

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Wal-Mart and the iPhone: A New Way to Checkout

Wal-Mart is by far the best-selling retailer in the world. But this is not just because of its low prices and wide merchandise assortment. The firm is also extremely creative and innovative in its efforts to be cost efficient and to improve … Continue reading

Posted in Part 5: Managing a Retail Business, Part 8: Putting It All Together, Technology in Retailing | Tagged , , , , , , , , , , , | 1 Comment

J.C. Penney Wants To Eliminate the Cashier

As a part of his long-term plan to revitalize J.C. Penney, new CEO Ron Johnson is now on another mission: to eliminate store cashiers. What do YOU think about this? According to Business Reporter, during a speech at Fortune’s  Brainstorm Tech conference … Continue reading

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Self-Checkout Is Here to Stay

As report by Self-Service World: “North American retailers, especially,  are jumping on the self-checkout bandwagon: The continent replaced western Europe as the largest region for self-checkout shipments in 2011, accounting for 41 percent of the global total.” Click the photo … Continue reading

Posted in Global Retailing, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , | 1 Comment