A New Infographic About Online Retail Growth

As we know, online retailing is continuing to grow, while store-based retailing is rather stagnant.
Here’s an interesting new infographic about online retailing by Robert Memery, Operations Manager at 2Flow (an outsourcing logistics solutions firm).

the-growth-of-online-retail
 

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , | 1 Comment

Knowledgeable Holiday Shoppers Are Smart Shoppers

Yes, Black Friday WEEK is finally here — after weeks of being bombarded by holiday shopping ads. This post has two goals: (1) To alert you to the possible deceptions this week and (2) to again present our THIRTY-FIVE holiday shopping tips.

Our first topic is this: Is Black Friday week really a good time to shop? Are there bargains that won’t be available after Friday? Let’s turn to Brian Chen, writing for the New York Times (1, 2), for an assessment of Black Friday deals:

“The overwhelming majority of Black Friday deals are duds. Retailers’ sales promotions begin weeks before Thanksgiving, with a smattering of modest deals that eventually build up to the shopping bonanza that is Black Friday. That is followed by Cyber Monday, a so-called online shopping extravaganza after Thanksgiving weekend.”

“It has become fashionable for online retailers to build up anticipation for Black Friday with so-called flash deals. These last only a few hours, putting pressure on consumers to buy with little or no research. Yet, however you shop, chances of snatching a great deal for a quality item are slim, because Black Friday is mainly for retailers to clear out unwanted goods and best-sellers rarely drop much in price.”

“Year round, The Wirecutter tracks prices across the Web to unearth true deals on high-quality items. Less than 1 percent of the tens of thousands of Black Friday deals online last year were good deals — that is, discounts on high-quality, well-reviewed, and durable products. This year, the situation is likely to be the same.

“A quick search on Camel Camel Camel, which looks up price histories on Amazon, [can be quite enlightening]. Some mediocre deals can be tricky to catch. Toward the end of October, Amazon listed a deal for its Kindle Paperwhite E-reader for $100. This may seem like a good deal because the retail price is $120. But at the beginning of October, the Paperwhite was discounted to $90 — a price drop that Camel Camel Camel could not detect because the discount was applied at the end of the checkout.”

Take a look at the following New York Times video for further insights.

 

Our second topic is this: How can you be a better shopper for the 2016 holiday season? Here are 35 tips (originally posted two weeks ago).

2016-shopping-tips
 

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Restaurant Food Delivery Competition Heats Up

Uber has grown rapidly as an alternative to the taxi. Nonetheless, Uber wants to be more than just a passenger app. And one of its more recent pursuits is Uber Eats, a restaurant food delivery service that already operates in 53 cities: “By tapping into the Uber network, you can get anything from our roster of local restaurants, fast. The average order takes 35 minutes from start to finish. When you’re ready to place your order, you’ll see a total that includes the food and delivery price. There’s no need to tip. Pay with your Uber account and track your order on the site as it comes to you.”
There are questions about whether Uber Eats will generate long-term success. There is substantial competition from services such as GrubHub and Seamless. Many local restaurants will deliver in their immediate area. Perhaps most importantly, other services are often free, while Uber Eats charges a delivery fee in some instances.
Take a look at this video clip by industry expert Phil Lempert regarding the prospects for Uber Eats. What do YOU think?


 

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Video Clips (non-career) | Tagged , , , , , , , , , , , | 1 Comment